SHIPPING POLICY

DIFFERENT SETUP — SHIPPING POLICY

Last Updated: January 2025

Get your gear delivered fast.

DOMESTIC SHIPPING (US)

Standard Shipping:

  • 5-7 business days
  • $7.95 or FREE on orders over $75

Express Shipping:

  • 2-3 business days
  • $14.95

Orders placed before 2pm PT ship same day (Mon-Fri)

INTERNATIONAL SHIPPING

Standard International:

  • 10-21 business days
  • Rates calculated at checkout
  • Customs fees may apply (customer responsibility)

Countries We Ship To:

  • Canada, UK, EU, Australia, Japan + more at checkout

ORDER TRACKING

  • Tracking number sent via email once shipped
  • Track at our carrier websites

SHIPPING DELAYS

We'll notify you if:

  • Items are backordered
  • Address issues arise
  • Delays occur (weather, carrier issues)

LOST OR DAMAGED PACKAGES

  • Contact us within 7 days of expected delivery
  • We'll work with carrier to resolve
  • Photos of damage helps speed things up

QUESTIONS? Email: hello@differentsetup.com